How can I ensure the freshness of the produce?
At Ubuy, we have strict quality control measures to ensure the freshness of our produce. Our suppliers follow industry standards, and we conduct regular inspections to maintain high quality. If you receive produce that is not fresh, please contact our customer support for assistance.
Do you offer organic produce?
Yes, we offer a wide range of organic produce options. Look for the 'organic' label in our product descriptions to find organic fruits and vegetables. We believe in promoting a healthy and sustainable lifestyle, and organic produce is a significant part of that.
Can I customize my produce order?
Currently, we do not offer customization options for produce orders. However, you can choose from a variety of fruits and vegetables available on our website. We strive to provide a diverse selection to cater to different tastes and preferences.
How often do you restock your produce?
We restock our produce regularly to ensure freshness and availability. Our team works closely with our suppliers to maintain a steady supply of fresh fruits and vegetables. However, please note that certain seasonal or specialty items may have limited availability.
What if I receive damaged produce?
If you receive damaged produce, please contact our customer support immediately. We apologize for any inconvenience caused. Our team will assist you in resolving the issue and ensure that you receive a replacement or refund, based on the circumstances.
Are there any discounts or promotions available for produce?
We occasionally offer discounts and promotions on our produce category. To stay updated with the latest offers, kindly visit our website or subscribe to our newsletter. Take advantage of these deals to get the best value for your money.
What is the shelf life of your produce?
The shelf life of our produce depends on the specific item. Fresh fruits and vegetables generally have a shelf life of several days to a few weeks when stored properly. We recommend checking the individual product descriptions for more information on shelf life.
Do you offer international shipping for produce?
Currently, we offer domestic shipping for produce within British Virgin Islands. We prioritize prompt delivery to ensure the freshness of our products. For international customers, kindly note that availability may vary based on import regulations and restrictions.